The player confronted complications with KYC doc requests and conversation While using the casino guidance. Ultimately, The difficulty was fixed, and he received his refund. The complaint was marked as 'fixed' from the process via the Problems Staff.
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The participant from Bahrain had submitted a withdrawal ask for less than two weeks before speaking to us. Winnings experienced not been acquired by that working day. The player experienced many cancellations of her withdrawal requests and reported delays Even with getting concluded the mandatory KYC verification.
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